Resume
Work
Experience
Jan 2022 - Present
UX Analyst
Nexi Digital (Nets Denmark)
- Produced comprehensive product documentation and high fidelity designs for a digital receipt app
- Collaborated closely with the Product Owner as a trusted support member, contributing to effective decision-making throughout feature development
- Played an integral role in shaping customer-facing features by crafting user stories, flows & acceptance criteria that were instrumental in delivering an optimal user experience
- Streamlined business processes through mapping workflows using Draw.io, optimizing efficiency and driving productivity gains across the organization
- Designed wireframes for the merchant test environment and facilitating rapid iteration and feedback, decreasing the average number of design revisions from 5 to 3
Jan 2021 - Present
UX/UI Designer
Upwork
- Led end-to-end design projects, from initial research to working prototypes, with a user-centric approach and consideration for accessibility
- Utilized responsive design to make sure the user experience is seamless across all devices
- Identified user pain points and offered effective solutions to meet their needs and improve satisfaction rates
- Crafted tailored creative solutions tied directly to client business objectives
- Collaborated with teams of 5+ developers to manage priorities and technology constraints, ensuring timely product delivery and achieving a 90% on-time delivery rate
Jan 2020 - Jan 2021
Business Analyst
MCA DOOEL
- Collaborated with the client to prioritize tickets and ensure swift resolution of issues
- Coordinated with developers to write concise feature descriptions on Azure DevOps, while considering technical constraints
- Conducted user mapping exercises to create intuitive UI designs that improve customer experiences
- Worked with the development team to perform thorough beta testing of new features prior to their release to production, decreasing post-release bug reports from users
Education
Jan 2021 - Jun 2021
University of Economics in Katowice
Erasmus+ semester
Semester abroad through the Erasmus+ program. Overal GPA 4.85/5.00.
2017 - 2021
University "Ss.Cyril and Methodius"
BSc in E-Business
4-year degree obtained with a GPA of 9,00/10,00. Awarded best bachelor's thesis of graduating class of 2021.
Skills
& Expertise
-
Figma / Adobe xD
-
Asana / Jira - Project management
-
Filmora
-
Miro / FigJam
-
Canva
-
Working in Agile teams
-
Storytelling and feature writing
-
Low-fi to hi-fi mockup iteration
-
BPMN - Business process modelling notation