Resume
Work
Experience
Oct 2024 - Present
UX/UI Designer
Sirge.io
- Crafted user facing features to help Shopify store owners improve conversions and sales
- Prepared personalized audits for customer’s online storefronts with individualized action plans
- Optimized and upgraded existing features using user data to achieve 70% usage rate
Jan 2021 - Oct 2024
UX/UI Designer
Freelance
- Led end-to-end design projects, from initial research to working prototypes, with a user-centric approach and consideration for accessibility
- Utilized responsive design to make sure the user experience is seamless across all devices
- Identified user pain points and offered effective solutions to meet their needs and improve satisfaction rates
- Crafted tailored creative solutions tied directly to client business objectives
Jan 2022 - Jan 2025
Business Analyst
Nexi Digital (Nexi Group)
- Produced comprehensive product documentation and high fidelity designs for a digital receipt app
- Collaborated closely with the Product Owner as a support member, contributing to effective decision-making throughout feature development
- Streamlined business processes through mapping workflows using Draw.io, optimizing efficiency and driving productivity gains across the organization
Jan 2020 - Jan 2021
Business Analyst
MCA DOOEL
- Collaborated with the client to prioritize tickets and ensure swift resolution of issues
- Coordinated with developers to write concise feature descriptions on Azure DevOps, while considering technical constraints
- Conducted user mapping exercises to create intuitive UI designs that improve customer experiences
- Worked with the development team to perform thorough beta testing of new features prior to their release to production, decreasing post-release bug reports from users
Education
Jan 2021 - Jun 2021
University of Economics in Katowice
Erasmus+ semester
Semester abroad through the Erasmus+ program. Overal GPA 4.85/5.00.
2017 - 2021
University "Ss.Cyril and Methodius"
BSc in E-Business
4-year degree obtained with a GPA of 9,00/10,00. Awarded best bachelor's thesis of graduating class of 2021.
Skills
& Tools
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Product Design (UI/UX)
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Responsive Design
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Wireframing and prototyping
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Creating and working with design systems
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Business process modeling
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AGILE product development & backlog management
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Figma / Adobe xD / Balsamiq
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Asana / Jira / ClickUp
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Filmora
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Miro / FigJam
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Canva